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A client is threatening to sue my bitcoin mining hosting facility
Hello everyone, I am new here, I am totally in the dark and would like your inputs on the situation. I'll do my best to explain the situation : First of all I am running an hosting facility in Montréal (quebec-canada) where people can rent some space to put their bitcoin mining device. These device required a lot of power and generate à lot of heat. At the facility we have the setup required for these. We had about 80 of them when he first called saying he wanted to use our services for 70 of them. Which was way more than we could handle. We did the work needed to expand to 70 more as it seems worth it. We stayed in touch over the course of the weeks it tooks to install everything. As soon as everything was ready we called him and he was still interested but for 43 of them. Which was still ok to us. We then went over to his place to pick up his stuff on the friday - free of charge as a gesture of good faith - so we could install everything as fast as we could. These devices make about 10$ a day so we knew he would be happy. These device are quite big and heavy so we needed 3 full vehicles to make it in one trip (about 30minutes away) The new setup was literally just installed. Like an hour before we went to his place so we still had a lot of clean up to do and installations before being fully ready but we had the week-end so it was ok. We told him an important fan was missing so until they came to install it we would do our best to install as much as we could without generating too much heat the room couldn't handle. We worked day and night as 5 people over the friday and saturday to be ready, again without any installation fees, so we would hope he would stay with us for a few months to pay for everything this costed us. We were sending him picture of the progress everyday as asked, even though it was the weekend and he was asking at around midnight and calling us about 5 times a day. The deal was, if we can't handle as much as 43, just come and pick up the rest, but of course we wanted to have as much as we could, and so did he. On the sunday I work as a private teacher, I had classes but he kept texting me to call him and everything and that he wasn't happy because only about 10 of them were running which was only 36hours after everything and over the weekend, 10 of them without installations fees. over the weekend. I told him I was buzy that i would call him in the next 15-30minutes or so.I was very respectful everytime, as I wanted to keep him as a client. The guy went full berserk mode calling me name, and saying he wented to break the contract and leave and he was going to get his stuff in the next 2 hours. (it was about 1h00 pm) I told him nobody was going to be at the facility until 8h00 pm; and I told him at least 10 times. He was just repeating, i'll be there in 2hours, be there. at 3h00 pm he called me, I answer and told him we couldn't be there until 8h00. he then goes to my house. My house is very open and my mother is very friendly, all my friends comes and go as they pleased, she just thought he was my friend so she let him in, she then called me because he was refusing to leave. I called the cop and a friend of mine that lives by and he made them leave before the cops arrived. My mother is very nervous since my father died 2 years ago, she was fuckin shacking when I got there. I was so mad I told someone else in the company to take care of him from now because things would get ugly.at 8h00 we met to clarify everything that just happened and told him he couldn't just leave like that. we had a one month engagement and we worked hard on everything. we talked about 2 hours and went to the conclusion that we would charge him 15% more for the trouble caused because we had to unplug everything and put everything back in the boxes, so we had to install everything once again. Everyone agreed it was fair. a few days later it started getting really hot, we couldn't handle more than 20 of his devices so we told him, if you want come get the rest and place them in another facility so you don't lose any money. Which is more than fair and good faith. they came and picked up 23 of his devices and went on his way, they had another places so everyone was happy. at the end of the month (3 days ago) it was time to pay. The contract says 3$ per day per working devices up to 43 devices. we still had another 2$ a day on the side that was not written because we weren't sure on the amount at the time. But when we said 2$, everyone agreed without hesitation, all 3 of them and 5 of us. Everyone was here and agreed. When it was time to pay he kept saying his devices didn't make as much as they should of, its bitcoin mining its so volatile its part of the game. he said that if a device only made about 7$ on a day he was only going to pay us 70% of what we all agreed on and he had a full chart of every device everyday. What we have is: was it working well: yes - 5$ if no 0$. But we are professionnal and we knew that everything was working as good as it could of been and we were there everysingle day to check on everything. We have a special clause thats says if a device is down for more than 24h we would pay back 50% of the mining lost. This never ever happen since we are always there but we put this in good faith to show we are professionnal. He then pulls data saying half his device never worked and he want the 50%, but he never ever told us about a problem what so ever, even though he was calling,texting and emailing us daily.Due to the heat of may, we had a few problem and some breakers popped sometime, never for 24h ever. we estimated that he lost about 2-4% because of this, which we were happy to provide a 10% discount on everything. Which is more than fair, we just didn't want any trouble. We are asking 2300$ -10% = 2070$; he want to pay 1350$ we said come get 19 of the devices and pay the 1350$ so you can still make profit on them; I mean the guys is losing 200$ everyday because he doesn't want to pay his due. We said we'd keep the last one until he paid the full amount which we though was way more than fair.Now he wants to sue us because we were unable to provide the service he signed for. Because we only took care of 20 devices on 43, he says we threatened him to increase the price of 15% at the begininng. while it was just a friendly discussion because of everything happened. He even wanted to stay another month at the 15% increased rate and we said no. We asked him to sign a paper thats says he wouldn't make trouble because he knows where the facility is and is mad about the situation, he never wanted to sign it. His friends and partners knows that this is going way to far and it doesn't make any senses. Now he is threatening to sue us unless WE gives him 3500$. I think we were always more than fair with him, I never thought i'd go in court, I don't want to, but I'm pretty sure we can win this, we have everything on our sides, and the guy is just some rich's son asshole who think he can do whatever he wants whenever he wants. What should I do? We are ready to go halfway and ask him to pay 1700$ so he can just go away but this is out of the table now, and there is no way we are paying 3500$ for no reason. We are a small company this law suits could ruin us. (I'll edit the post in an hour to fix most of the gramatical mistake; i'm not anglophone)
Looking to start up a Bitcoin Mining hosting service (UK), any tips as to where to start?
Any tips as to how to start this? Power would be included and a 10% fee or so would be taken off the miners total output each week. Hosted at a facility in either Kent or Central London, maintained by myself, etc. Just need some general advice!
I did a search and only found the Great North Data company - anyone use these type of services? I found Oregon Mines, Asic Space, Bitcoin ASIC Hosting, Hashplex on the front page of Google - but I can't find much as far as reviews - does anyone use them? One of my main concerns is setting up a box in my basement/garage and one day having my server cooler shit the bed - causing my s9s to overheat start a fire and my house burns down...I'd love to use one of these services if they are legitimate. Can anyone please help?
I have been exploring using Blockware Solutions to do bitcoin mining hosting for a couple S17 + rigs and wanted to see if others have had experience with this company or using a host for mining in general. Any info with pros & cons is appreciated. Current quote is for 6.3c electric costs that are locked into a 2 year contract. Includes the shelf space, maintenance, cooling, etc. The S17+ per unit are $2400. Based on my research this would profit a mere $60 per month or put another way, an ROI of 6.5 years at current market rate! I know the price is set to fly over the next couple years but still... Is anyone using this company or know of competitors for me to look into?
Why are Synology Drives more compatible/complaint with popular Applications? What's different that other NAS have such limitations?
I've been seeing the term Synology a lot when talking about a NAS and purposing it for more than just a media server. I've seen things like running full versions of Linux, setting up Bitcoin mining, Hosting web/mail servers, major download clients (Sickbeard, Ect)... However my person NAS is a Western Digital My Book Live, and I'm starting to hate myself as their are so many limitations as to what custom linux apps can run on it successfully. Should I pawn this thing off and grab a Synology drive? Any recommendations are helpful!
Looking on Linkedin, Fidelity is hiring Bitcoin miner engineers. Doing some further research it turns out they are hosting miners with a big colocation start up building mines around the us. First colo is 300mw and I think in Georgia. The job listings here are for other cities. Very cool.
Another week of webinars is ahead of us! Next week, hear from Developer Advocate Solange Gueiros for a Portuguese webinar on What is RSK, learn about Bitcoin Mining and Macro Industry Trends, and take part in our workshop to host your own decentralized website on RIF Storage!
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Cryptocurrency Mining Colocation Does Hosting Your Mining Rigs Make Sense?
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